To evacuate or not to evacuate? That is the question.

February 01, 2017

With over 150 hoax bomb threats reported, you should have already have a plan. However, the ongoing threats should serve as a reminder to review our ongoing guidance, make use of the resources and implement the recommendations, as appropriate.

Should we be worried? At this time the experts conclude that the series of
incidents referencing threats against schools, Jewish facilities and businesses likely do not represent a credible terrorist threat for two reasons:

  1. terrorists’ rarely provide operational insight into their planning, and
  2. the fact that nearly all hoaxes in the United States are conducted by criminal actors or those instigating a nuisance prank.
From “Bomb Threat Guidance” from US DHS and the FBI. Click on the image to download the brochure.

What are my options? Many security experts question the wisdom of the policy of evacuation. After all, a terrorist could trigger an evacuation of a facility with a simple phone call and then attack the evacuees in multiple ways. On the other hand, someone could place 100 hoax bomb threat calls, but actually plant a bomb on the 101st. (In rebuttal, why make a warning phone call when simply planting the bomb works).

The bottom line is that there is no perfect solution, so all institutions should think about their options and consult with local law enforcement in the absence of the pressure of an actual emergency.

Think about options

Your response should be tailored to the nature of the threat. Don’t expect people to gather information, to analyze the situation and to identify the best option in the wake of a threat. Understand the risk (use the chart to the left) and define actions that can be taken under various circumstances.

Some other ideas:

  • Set up a meeting with your local police to review and discuss your options.
  • There is no perfect solution. This is an issue that should be raised at a security committee or board meeting. Remember, your reputation is at stake and your decision may create liability issues.
  • Identify possible options leading to a sheltered evacuation, i.e., one that minimizes the dangers of an attack on evacuees:
  • Is your parking lot a relatively safe area? Could you evacuate there and stand an appropriate distance from your facility? Is there a sheltered path to an adjoining building? Can the local police establish a perimeter to protect the evacuees?
  • Develop appropriate protective measures based on your facility’s characteristics. For example, some facility managers have identified areas (e.g., a pool or gym) that are not cluttered and therefore, easy to check for bombs. If the architecture of the building is engineered so that the building would not likely collapse on those inside, one option is to evacuate people to these safe (or more accurately, safer) places (HT to Steve Levy of ISA).
  • Communicate, early and often. If you decide not to evacuate, some stakeholders will question your judgement and try to second-guess you. A well-planned sheltered evacuation option is easy to explain and to show that your highest priority is the safety of your stakeholders. Whatever you choose, have pre-written messages ready to go should you become a target.

No one can give you a perfect answer. Identify your options, consult with the best people possible and keep your people safe.

Attacks on Jews in the U.S. 1969-2016

December 12, 2016
From: Terrorist Incidents and Attacks Against Jews and Israelis in the United States, 1969-2016, Community Security Service
From: Terrorist Incidents and Attacks Against Jews and Israelis in the United States, 1969-2016, Community Security Service.

Take a look at the important new CSS publication, Terrorist Incidents and Attacks Against Jews and Israelis in the United States, 1969-2016by our talented, good friend, Yehudit Barsky, with a forward by another friend, Mitchell D. Silber. The publication supplements the JCRC’s own Selective Threat Scan which was designed to assist Nonprofit Security Grant Program applicants complete the “Threat” and “Consequences” sections of the Investment Justification.

Here’s the Executive Summary of the document which aligns with JCRC’s ongoing advice:

It is vital that the American Jewish community, together with our law enforcement partners, learn the lessons of the past, understand the nature of the challenges arrayed against it, and take the proper precautions to ensure that violent acts against Jews and Jewish institutions can be prevented in the future.

  • Jewish targets often serve as precursors to larger attacks: Perpetrators of well-known larger attacks, such as the 1993 World Trade Center bombing, were first involved in anti-Jewish incidents.
  • Awareness is critical: In many of these incidents, perpetrators conducted pre-operational surveillance. Training and engagement of community members to detect suspicious activity is thus essential.
  • A need to invest in community security infrastructure: The Jewish community can ill afford passivity and apathy against security threats. The community should broaden its understanding of what effective security entails, and invest in initiatives that provide tangible results. Foremost amongst these strategies is ensuring community members have the training and capacity to assist in securing their own communities, and partnering more closely with law enforcement agencies.

Unfortunately, much as we do not care to admit it to ourselves, the threats are real; there have been too many incidents to deny that. Now in the second decade of the twenty-first century, we find ourselves in an era where those who promote anti-Jewish rhetoric and instigation have the technical tools to reach a broader audience in less time than ever before. In fact, as recently as March 2016, the Islamic State in Iraq and Al-Sham (ISIS) publicly encouraged its followers to attack Jews and their allies, “wherever they find them.”

It is vital that the American Jewish community, together with our law enforcement partners, learn the lessons of the past, understand the nature of the challenges arrayed against it, and take the proper precautions to ensure that violent acts against Jews and Jewish institutions can be prevented in the future.

Click here for the full report.

Armed or unarmed security, what’s best?

December 07, 2016

The answer is, it depends. The question comes up at almost every one of our security training sessions. Honestly, there are both advantages and disadvantages of either option. Guns and Security: the Risks of Arming Security Officers in the December issue of Security Management (a publication of the security industry trade association, ASIS) discusses many of the issues that must be considered.

Each organization must carefully weigh the pluses and minuses themselves, as applied to their building, their constituencies and their culture. Since this decision could possibly affect your brand, your reputation and/or your liability, it is advisable to include your board of directors in the decision. If your organization is leaning towards armed security, we suggest four “best practices”:

  1. Hire any armed security guard on the basis of their experience, training and judgement rather than their weapon. If you hire e.g., an off-duty/retired law enforcement officer, you are hiring much more than their gun.
  2. Deploy armed guards as one element of a multi-layer security plan. If a determined intruder is targeting a specific institution, a solo guard (armed or not) may become the first, unfortunate target without any opportunity to even his/her weapon.
  3. Contract with an outside firm. Given the documented risks associated with armed guards (outlined in the Security Magazine article), consider contracting with an independent vendor and make sure that they are responsible for the supervision of armed guards, all aspects of the armed guard’s ongoing training and compliance with governmental training, licensing and other requirements.
  4. Discuss your decision with your insurer. Whether the armed guard is, or is not, your employee you may have some liability and/or named in any lawsuit. Make sure that your insurer knows about your decision and that your are appropriately and adequately covered. (n.b., Some institutions employ an outside security consultant to manage their employees. A discussion between the security consultant and the insurer may assuage the concerns raised by the insurer).

NYPD does have a Paid Detail Unit which provides officers to perform off-duty, uniformed security work within New York City for approximately $45/hour.  Click here for more information and contact details. Of course, the above recommendations still apply.

Quick tips: What should your guard(s) be doing?
no-potted-plantGuards should not be merely uniformed potted plants adorning your lobby. Rather, they should be an important and active component of your overall security plan.

If you have a single guard, his/her logical priority is access control (see our suggestions on how to develop an access control policy here). At the same time, don’t lose sight of other important functions, including:

  • Vigilance. While they are on duty they can observe what is going on outside your building and monitor CCTV, possibly leading to the early detection of hostile surveillance or imminent hostile acts. See our suggestions for detecting hostile surveillance here.
  • Walk-arounds. Remember the Chelsea bombs? They were hidden in a trash container and a suitcase. If someone planted a device in your garbage can would anyone find it? One best practice is to have your guard tour your facility, inside and out, looking for something that “Just doesn’t look right”.
  • Notifications.Your guard should be given defined protocol and procedures if something “Just doesn’t look right” : who to notify (e.g., senior staff, general alarm), how to act and what else to do.
  • Crisis management. A well trained guard should be able to follow the protocols and procedures defined by you. They should be able to support responses such as bomb threats, evacuations and/or sheltering-in-place.

The security management industry calls instructions for guards, “post orders” which clearly outline the duties, responsibilities, and expectations of security guards. For example, your post orders should clearly set forth your access control policies and define the areas of your property that should be included in a walk-around and their time and frequency (e.g., upon arrival and upon returning from lunch).

 

Heightened threats. Do you know what to do?

November 06, 2016

We assumVigilancee that you saw the recent media report that the U.S. intelligence community has alerted law enforcement to potential al-Qa’ida attacks in the U.S. planned for Monday, November 7, the day before Election Day. This threat is reportedly still being assessed and its credibility has not yet been validated. However, the counterterrorism and homeland security communities remain vigilant and well-postured to defend against attacks here in the United States.

According to a statement from the FBI, the Bureau shares and assesses intelligence on a daily basis and will continue to work closely with law enforcement and intelligence community partners to identify and disrupt any potential threat to public safety. The NYPD Counterterrorism Bureau continues to work closely with federal, state, local, and private sector partners to maintain situational awareness of the current threat environment.

For more information on the current situation scroll down below the “What should we do?” section.

What should we do? 

In police speak, we should “remain vigilant” and “maintain situational awareness of the current threat environment.” How does that translate to your site? What should you be doing? You should “step up” your security profile and maintain heightened vigilance through the election and the days thereafter.

  • Pre-determine how you will step up your game.  Don’t wait for an emergency. Consider the steps you should take when the experts advise you to go to “high alert”, e.g., add guards, close doors, more-thorough bag checks.
  • Increase visible security measures. Someone planning an attack should look at your facility, conclude that it is defended and decide to go elsewhere. While the presence of armed security and law enforcement personnel and the placement of security checkpoints do not guarantee that an attack will be averted or interrupted, their presence can enable the timely discovery and quick resolution of potential threats and reduce the lethality of terrorist attacks.
  • Test your systems. OK, you’ve identified systems to screen your mail, respond to bomb threats and suspicious objects and you have an active shooters plan. The key question is: “Will they work in reality?” Do your panic buttons function? Test them (after you first alert the alarm company). Have you had tabletop exercises and drills covering multiple hazards? How can you make sure that your entire staff and constituencies are on their collective toes?
  • Check in with your local police. Reach out to your local police and make sure that they know about the times of services, events, school arrivals and dismissals. Offer them the opportunity to get to know your programs, your rhythms, your people and your building. Ask them for suggestions as to how to make your people safer.
  • If you see something, say something. Think how to build a culture of security, because security is everybody’s business. If any of your staff, students, volunteers, congregants or clients sees or hears something suspicious they should feel comfortable to report it to the appropriate person in your facility and the information should be passed on to the police. Make sure all of the key staff have the right contact info in your jurisdiction. (In NYC, 1-888-NYC-SAFE/in NYS, 1-866-SAFE-NYS).

The information below is adapted from NYPD Shield’s analysis from the NYPD Counterterrorism, Bureau Terrorism Threat Analysis Group.

Foreign violent extremists

Recent propaganda produced by al-Qa’ida’s Yemen-based affiliate, al-Qa’ida in the Arabian Peninsula (AQAP), have made reference to the upcoming U.S. presidential election; however, the group, which has previously launched multiple plots against the U.S. homeland, has not voiced any specific threats in these publications.

When commenting on the prospect of either a Hillary Clinton or Donald Trump presidency, a March 2016 issue of the group’s Arabic-language al-Masra newsletter argued that a Clinton victory would mean “an extension of the policy of Obama and the Democrats in the region,” while Trump being elected would mean “a drastic change in American policy towards Muslims, since the hostility that Trump bears and the Islamophobia from which he suffers will have a huge impact in the conflict in the Middle East region and the Muslim countries in general.”

Meanwhile, in May 2016, an issue of the group’s English-language Inspire magazine included a reference to the presidential election by the magazine’s editor-in-chief, who argued that the outcome was irrelevant since it will not impact “inhuman American policies in Islamic lands.” Historically, there have been other indications that al-Qa’ida and its sympathizers have viewed elections as significant events.

For example, the 2004 Madrid bombings were carried out by an al-Qa’ida-inspired cell three days before Spain’s general elections. The coordinated blasts, which targeted Madrid’s commuter railway system, killed 192 people and wounded an estimated 2,000 others.

Meanwhile, declassified documents recovered by U.S. forces in the May 2011 raid on Usama Bin Laden’s compound in Abbottabad, Pakistan, revealed that the topic of U.S. elections was discussed among al-Qa’ida’s leadership in the context of the group planning its propaganda releases.

Domestic violent extremists

The 2016 presidential campaign has included unprecedented divisive political rhetoric, sparking occasional violence from supporters of both the Democratic and Republican candidates. Throughout the campaign, a wide range of organizations—from non-profits to media outlets—as well as the candidates and delegates have received harassing messages, including threats of violence. Election Day 2016 comes at a time of heightened tension throughout the country, including perceived public unrest over law enforcement activity and mistrust of government institutions. Exacerbating this tense political climate are the recent assertions that the 2016 election may be “rigged,” potentially undermining the legitimacy of the presidential election process. Several domestic armed militias and extremist groups, including the Ku Klux Klan (KKK) and prominent anti-government forces such as the Oath Keepers, have used the accusation of election fraud to announce their intention to overtly, or covertly, monitor voting sites, stoking concerns that organizations may intimidate or coerce voters at the polls.

The election is also taking place at a time of elevated concern over attacks in the west perpetrated by terrorist organizations and their sympathizers such as the Islamic State of Iraq and the Levant (ISIL) and al-Qa’ida, both of which have experienced recent territorial defeats and leadership losses. Of note, an April 2016 issue of Dabiq, ISIL’s English-language magazine, specifically named Huma Abedin, Clinton’s vice chairwoman for her campaign, as a target for assassination. The continual threat of homegrown violent extremism remains a key concern as evidenced by the recent bombings in Seaside Park, NJ, Manhattan’s Chelsea neighborhood, and the attempted bombing in Elizabeth, NJ. Though the suspect in these incidents was apprehended and there is no indication that he was part of a broader conspiracy, the September 17 blasts serve as a reminder that New York City remains a top target for extremists.

Sources

  • “Sources: U.S. intel warning of possible al Qaeda attacks in U.S. Monday,” CBS News, November 4, 2016.
  • Tharoor, Ishaan, “Al-Qaeda’s analysis of the U.S. election is actually pretty accurate,” Washington Post, March 30, 2016.
  • “Letters from Abbottabad: Bin Ladin Sidelined?,” Combatting Terrorism Center (CTC) at West Point, May 3, 2012.
  • “Editor’s Letter,” Inspire Magazine, No. 15, al-Malahem Media, May 2016.

High Holiday security: stay vigilant

September 13, 2016
Bernard Picart [Public domain], The Sounding of the Shofar on Rosh Hashanah, illustration circa 1733–1739 by Bernard Picart from
Bernard Picart [Public domain], The Sounding of the Shofar on Rosh Hashanah, illustration circa 1733–1739 by Bernard Picart from “The Ceremonies and Religious Customs of the Various Nations of the Known World”
Security and emergency planning should be an integral component of every synagogue’s High Holiday preparations. Here are some tools to guide you:

High Holiday Security and Emergency Preparedness Planning Library

Synagogue-specific Security & Emergency Planning

Consider the following elements of heightened vigilance:

  • Increase visible security measures. Someone planning an attack may look at your facility, conclude that it is defended and decide to go elsewhere. Several recent incidents also underscore that the presence of armed security and law enforcement personnel and the placement of security checkpoints do not guarantee that an attack will be averted or interupted. Nevertheless, their presence can enable the timely discovery and quick resolution of potential threats and reduce the lethality of terrorist attacks.
  • Review your policies and procedures. How else can you send a signal to outsiders that your facility is a tough target? For example, does your staff do regular inspections of your facility looking for something that, “Just doesn’t look right?” If not, start now. If they do, should you increase the frequency. Review JCRC’s Sample Access Policies and Procedures to identify additional steps.
  • Test your systems. OK, you’ve identified systems to screen your mail, respond to bomb threats and suspicious objects and you have an active shooters plan. The key question is: “Will they work in reality?” Do your panic buttons function? Test them (after you first alert the alarm company). Have you had tabletop exercises and drills covering multiple hazards? How can you make sure that your entire staff and constituencies are on their collective toes?
  • Check in with your local police. For most Jewish organizations, September is the start of a new program year. Reach out to your local police. Offer them the opportunity to get to know your programs, your rhythms, your people and your building. Ask them for suggestions as to how to make your people safer.
  • If you see something, say something. Think how to build a culture of security, because security is everbody’s business. If any of your staff, students, volunteers, congregants or clients sees or hears something suspicious they should feel comfortable to report it to the appropriate person in your facility and the information should be passed on to the police. In NYC the number is 1-888-NYC-SAFE. Elsewhere in New York State the number is 1-866-SAFE-NYS. Every tip is investigated.

Increased vigilance as 9/11 anniversary nears

September 06, 2016

VigilanceA recent federal bulletin urged state and local law enforcement to be on high alert ahead of 9/11 anniversary. It explained that that terrorists – specifically those aligned with
ISIS – “may be inspired or directed to conduct attacks against events associated with 9/11 memorial commemorations or other mass gathering targets timed to this date.” The report notes the symbolism associated with the somber anniversary as a motivating factor for a potential terrorist attack.

While the FBI reports that it is “unaware of any specific, credible information” of a plot against the U.S. homeland (or against Jewish communal targets), Daesh (aka “ISIS”) and Al Qaeda propaganda have repeatedly tried to inspire attacks by individuals  — such as the ones in Paris, Nice, Istanbul and Orlando — using firearms, edged weapons, improvised explosive devices (IEDs), and commercial vehicles. Federal analysts note that there is an  “ongoing heightened threat environment.”

Heightened security measures should be in place through 9/11 and through the Jewish holiday season (Remember: the potential attacker in Aventura, FL was aware of the Jewish calender and planned to strike on a Jewish holiday in order to maximize the impact of his attack). Many of the terrorists responsible for recent incidents engaged in “pre-operational surveillance”, i.e., they checked out the site while planning their attack. Consider the following elements of heightened vigilance:

  • Increase visible security measures. Someone planning an attack may look at your facility, conclude that it is defended and decide to go elsewhere. Several recent incidents also underscore that the presence of armed security and law enforcement personnel and the placement of security checkpoints do not guarantee that an attack will be averted or interupted. Nevertheless, their presence can enable the timely discovery and quick resolution of potential threats and reduce the lethality of terrorist attacks.
  • Review your policies and procedures. How else can you send a signal to outsiders that your facility is a tough target? For example, does your staff do regular inspections of your facility looking for something that, “Just doesn’t look right?” If not, start now. If they do, should you increase the frequency. Review JCRC’s Sample Access Policies and Procedures to identify additional steps.
  • Test your systems. OK, you’ve identified systems to screen your mail, respond to bomb threats and suspicious objects and you have an active shooters plan. The key question is: “Will they work in reality?” Do your panic buttons function? Test them (after you first alert the alarm company). Have you had tabletop exercises and drills covering multiple hazards? How can you make sure that your entire staff and constituencies are on their collective toes?
  • Check in with your local police. For most Jewish organizations, September is the start of a new program year. Reach out to your local police. Offer them the opportunity to get to know your programs, your rhythms, your people and your building. Ask them for suggestions as to how to make your people safer.
  • If you see something, say something. Think how to build a culture of security, because security is everbody’s business. If any of your staff, students, volunteers, congregants or clients sees or hears something suspicious they should feel comfortable to report it to the appropriate person in your facility and the information should be passed on to the police. In NYC the number is 1-888-NYC-SAFE. Elsewhere in New York State the number is 1-866-SAFE-NYS. Every tip is investigated.

Emergency Planning for schools | Tuesday, May 3

April 15, 2016

EP-for-Private-Schools-Header

Emergency Planning for Private Schools Workshop

Date:
Tuesday, May 3, 2016
Time:
9:00 AM – 5:00 PM
(Registration begins at 8:30AM)
Location:
Manhattan Municipal Building
North Mezzanine
1 Centre St, New York, NY 10007

Description:
This workshop is intended to provide guidance on emergency planning for private schools. Participants will receive training in the basic fundamentals of emergency planning and how to develop their school’s Emergency Operations Plans (EOPs). They will hear from subject matter experts from the NYPD, FDNY, New York State Police and the US Department of Education on available tools to support school emergency planning efforts.

The first half of the workshop will be a presentation from the US Department of Education Readiness and Emergency Management for Schools Technical Assistance Team (REMS). This portion of the program will provide an overview of the recommended six step planning process to create a high-quality school emergency operations plan.

The second half of the day will feature presentations by:

  • NYPD: They will discuss the Shield Program and other NYPD services available to schools.
  • New York State Police: They will demonstrate their school emergency operations planning template.
  • FDNY: They will cover fire safety and school evacuation plans.

Intended Audience:
Private school administrators and security personnel interested in creating, revising, or enhancing school emergency operations plans.

Registration: http://www.remstacenter.org/TBR/TrainingRegistration.aspx?trainingsid=222
Registration for this event closes on Tuesday, April 26, 2016 at 5:00 pm Eastern Standard Time.

Cancellations:
Cancellations must be received no later than three business days in advance.

NYCEM Academy provides reasonable accommodations. If you are in need of a disability accommodation, please send your request to nycemacademy@oem.nyc.gov.

JCRC: training here, training there

January 26, 2016

The past few months have been busy with JCRC-NY coordinating major  training sessions for hundreds of institutions in the NY area. There is a heightened awareness of the potential for attacks and a willingness on the part of organizations to “Step up their Game.”

All of the trainings focused on security/terrorism awareness, building a culture of security within organizations and active shooter responses. Kudos and thanks to our wonderful partners, including: NYPD Counterterrorism, U.S. Department of Homeland Security and the FBI. Our common goals are to strengthen the ties between law enforcement and nonprofit organizations and to empower them by giving them to tools and knowledge to respond as well as possible. Here’s some examples of our recent work: Read More JCRC: training here, training there

The Islamic State and the Jews

October 28, 2015

Screen shot from Hebrew language Islamic State video.

Stratfor, the respected, global intelligence firm,  just published an insightful analytical report, The Islamic State Weighs in on the Israeli-Palestinian Conflict, with the following forecasts:

  • Lone wolf attacks against Jewish targets outside of Israel will increase in the coming weeks.
  • Anti-Semitic violence will provoke reprisal attacks and vigilantism. 
  • Mimicking a recent string of knife attacks in Israel, assailants elsewhere in the world who sympathize with the Palestinian cause may use similar tactics.

The Stratfor analysis follows Washington Post and Haaretz reports of a series of Islamic State videos praising the attacks in Israel and calling for more. One of the videos featured a Hebrew-speaking, knife-wielding Islamic State fighter who labeled the Jewish people the primary enemy and called for their deaths in Israel and throughout the world. Some of the videos made their way through social media outlets accompanied by the hashtag #BeheadtheJew. There is also an ADL document describing the videos.

See these free, online courses from the National Consortium for the Study of Terrorism and Responses to Terrorism, University of Maryland, for a deeper understanding of rise of the Islamic State.

While the almost daily attacks in Israel are deeply disturbing, we should be mindful that on December 7, 2014,  NYC evidently experienced its own “lone wolf” knife attack at Chabad Headquarters in Crown Heights. Even though law enforcement sources did not find that the perpetrator had any terrorist connections, the incident is a haunting reminder of what could happen here.

While law enforcement authorities do not know of any specific threats, Jewish institutions should review their existing security precautions and take appropriate steps to safeguard their constituents.

Think about:

  • Police relationships. Remember, one of the most important recommendations is to establish a close, working relationship with your local police authorities. They should know about your services, school schedules, special meetings, etc. Be in contact with the community affairs officer of your local precinct and let him/her know about the times of daily services and school arrival and dismissal times.
  • Protective measures. DHS just published: Potential Indicators, Common Vulnerabilities, and Protective Measures: Religious Facilities. This is an new (October 2015) and excellent overview of facility security and emergency planning. This can be used to set the agenda for your security/building committee to plan for the unexpected. There is also a good table with indicators of suspicious activity. Another new resource is Protective Measures for Enhanced Facility Security. Please review the documents and act accordingly. 
  • Security awareness. Law enforcement and Homeland Security leaders recommend that organizations train their staffs and constituencies in security awareness, especially the signs of suspicious behavior — in short, if it just doesn’t look right. If you see something, say something: in New York City (888) NYC-SAFE or elsewhere in NY: (866) SAFE-NYS.
  • Active Shooters. Click here for more information on active shooters and armed intruders.
  • Suggested Protective Measures
    •  Increase visibility of security and law enforcement personnel in areas adjacent to and in front of security checkpoints to deter unwanted activity;
    • Raise awareness among employees by conducting “all hazards” awareness training;
    • Establish liaison and regular communications with local, state, and federal law enforcement, emergency responders, and public health organizations to enhance information exchange or clarify emergency responses;
    • Report missing or stolen equipment to the proper authorities;
    • Raise community awareness of potential threats and vulnerabilities; and
    • Encourage employees, tenants, and visitors to report anything that appears to be odd or suspicious.
  • Click here to subscribe to the JCRC-NY Security and Emergency Preparedness Alert list. Review other JCRC-NY recommended resources here.
  •  If you want to arrange for trainings, access other resources or have any questions you can contact JCRC-NY here.