New CISA resource for Screening: The Power of Hello
When is a “hello” not merely a “hello”?
Remember: only “approved” individuals should be able to enter your facility. The right greeting can be a critical component of your security protocols, and help you to balance the need to be warm and welcoming, while making sure that everyone who comes through our doors is safe and secure. Security goes beyond just having solid doors. In the real world someone has the responsibility to observe, evaluate suspicious behaviors — and ultimately — decide who to admit?
Technology offers many solutions (ID cards, fobs, facial recognition, biometrics and more) to verify those who we know, but what about those we don’t? It all comes down to screening. A screener can be an employee or a volunteer. What’s important is that they know your people.
Who shows up at our doors?
Three types of people show up at our doors
- The vast majority of the people who attend religious services are regulars. It is best practice to have someone at the door who knows most of the attendees and will welcome them upon arrival. They fill the largest bucket.
- A warm, simple greeting (Welcome, is this your first time here? Are you looking for someone in particular?) will usually elicit a response (e.g., I’m here for the Cohen bar mitzvah). Take the time to ask the Cohen’s for their guest list. Your screener can readily check that the visitor is on the list. These visitors fit into the smaller, second bucket.
- That leaves the Unknowns. What steps should be taken when an unknown is at the door. How can the screener decide whether an Unknown is a threat or a potential member of your congregation or facility?
DHS CISA‘s new guide
Simply saying “Hello” can prompt a casual conversation with a new person, providing an opportunity to observe and establish a connection. CISA calls it the “OHNO approach–Observe, Initiate a Hello, Navigate the Risk, and Obtain Help” developed to enable screeners to observe and evaluate suspicious behaviors, and to empower them to lower the risk and obtain help when necessary.
This guide promotes employee vigilance for our houses of worship stakeholders. Alert personnel can spot suspicious activity and report it. Keeping houses of worship facilities secure while sustaining the open and welcoming environment necessary for peaceful congregation requires a holistic approach to security.
Download these materials and think about how this guidance can make your facility safe and secure, without undermining your wish to be warm and welcoming. As always, institutions in New York City, Long Island and Westchester can reach out to their Community Security Initiative (CSI) regional security manager for assistance. Click here to send an email. Check out the new CSI video here.
Download links
Power of Hello Slicksheet (272.54 KB)
Power Hello Placemat (313.91 KB)
The Power of Hello Houses of Worship guide (2.1 MB)
Shifted to telework? Make sure you are secure.
Today, the Department of Homeland Security-CISA released the Telework Essentials Toolkit providing organization leaders, their IT staff, and employees recommendations for a more permanent telework solution beyond what may have been implemented as a quick fix or temporary solution.
The Toolkit provides three personalized modules outlining distinctive security considerations appropriate for each role:
- Actions for executive leaders that drive cybersecurity strategy, investment and culture
- Actions for IT professionals that develop security awareness and vigilance
- Actions for teleworkers to develop their home network security awareness and vigilance
It is more important than ever that our partners like you are aware of cyber risks endemic to this new environment and are prepared with the tools to mitigate them. We encourage you to forward this notification and toolkit widely to other partners. With your support we can continue to develop a stronger, more resilient culture of cyber readiness from the c-suite to the end user.
This toolkit is available at cisa.gov/telework, a webpage CISA established as a one-stop shop for telework cybersecurity guidance for critical infrastructure, government, and citizens. Since it was launched, several new products have been added for a variety of sectors. Here are just a few of the varied resources you will find.
- DHS-CISA partners with CYBER.ORG, to focus on cybersecurity for K-12 educators and students, including a series of cyber safety videos. Located in the “Additional Telework Resources” section, the inaugural videos address video conferencing safety and how to avoid being duped by a suspicious email or phishing attack. The videos in this series are applicable to any work or business environment, not just the education audience.
- Many state and local 9-1-1 agencies shifted staff to remote working environments. Through our consistent and close collaboration with state and local governments, CISA published information to help this important first responder community manage this transition. Located in our “General Telework Guidance”, you can read about the best practices used by the Arlington County Public Safety Communications and Emergency Management.
The COVID-19 pandemic forced organizations to rapidly stand-up telework procedures. Since then, we have seen entities across industries have servers forced temporarily offline because of ransomware attacks, poorly configured remote working tools, or unpatched vulnerabilities on their networks. Not only are these attacks costly (i.e. the cost in time and energy of responding IT staff, downtime costs etc.) but the hit to customer and worker confidence and trust can be equally steep.
New York State COVID -19 Interim Guidance for Jewish High Holidays Observances
Click here to download a PDF copy of this NYS Department of Health Guidance
September 16, 2020
Planning for Services and Observances
- We continue to recommend that indoor occupancy be restricted to the minimum number of individuals necessary to conduct the service but no more than 33% of the capacity of the space, or the limit of the number of people that can fit within the space while maintaining a social distance of at least 6 feet at all times, and 12 feet if there is chanting or singing, whichever is the fewer number of people.
- Gatherings in sukkahs can be considered outdoor religious events limited by the number of people who can fit at least 6 feet apart under the Sukkah roof. Social distance must be mandated during meals in the Sukkah and should be used to determine the number of attendees at congregational meals. Ventilation and outdoor air flow should be maximized to the greatest extent possible.
- Social Distancing Indoor and Outdoor Services
- All seating should be separated by at least 6 feet; 12 feet if there will be singing or chanting, irrespective if the services are indoors or outdoors.
- Do this by removing seating or blocking off in between seats.
- Only members of the same household can be closer than 6 feet.
- Prevent congregating at closer distances by blocking off areas where people tend to gather, especially areas where children or teenagers tend to gather unsupervised.
- Place 6 feet or 12 feet markers in standing areas and aisles to help individuals stay socially distanced.
- When possible make aisles and staircases one direction only. If only one stairway is available, only one person should be on the stairway at a time.
- Small spaces such as elevators should be limited to 50% capacity.
- Holding or shaking hands, or other close physical contact, among people from different households during services or prayers should be strictly prohibited.
- All seating should be separated by at least 6 feet; 12 feet if there will be singing or chanting, irrespective if the services are indoors or outdoors.
- Face Coverings During Indoor and Outdoor Services
- Face coverings must be worn at all times except while seated, provided all individuals are 6 ft. apart except for immediate household members, however individuals should be encouraged to wear them at all times during services or prayers even when seated. If singing or chanted is involved then a face covering must be worn even while seated.
- Acceptable face coverings include but are not limited to cloth, surgical masks, and face shields when worn with a face mask underneath.
- Suggestions for Reducing Interpersonal Contact
- Limit in-person presence when possible.
- Hold services outdoors when possible.
- Offer multiple service times, including separate designated times for vulnerable populations.
- Prioritize activities that allow for social distancing over those that do not.
- Offer only self-served individually wrapped food and drink; provide enough space for attendees to be at least 6 ft apart when they eat or encourage attendees to take the food with them when they leave (e.g. whole apples not slices and packaged individual honey, challah rolls not passing a large challah).
Services and Observances
- Screening of Attendees Prior to Entering the Building
- Encourage attendees to take their temperature each time before leaving home/before holiday begins.
- Anyone with symptoms or a temperature above 100 degrees F should stay home.
- Implement mandatory health screening assessments asking about:
- A person who answers yes to any of the screening questions symptoms must not be allowed to enter the gathering place and must be sent home with instructions to contact their healthcare provider for an evaluation and testing.
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- COVID-19 symptoms in the past 14 days,
- positive COVID-19 test in the past 14 days,
- close contact with confirmed or suspected COVID-19 case in past 14 days; and
- recent travel to a state listed on the NYS travel advisory, or to another country.
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• Encourage Hand Hygiene and Respiratory Hygiene
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- Regular hand washing with soap and water for at least 20 seconds should be done:
- Before and after eating
- After sneezing, coughing, or nose blowing
- After using the restroom
- Before handling food
- After touching or cleaning surfaces that may be contaminated
- After using shared equipment and supplies
- Before putting on and after taking off a face covering
- If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- Cover coughs and sneezes with tissues or the corner of elbow.
- Dispose of soiled tissues immediately after use.
- Regular hand washing with soap and water for at least 20 seconds should be done:
- Sounding the Shofar Safely
- Individuals gathering to hear the shofar must be at least 12 feet away from the shofar blower at all times, and must be 6 feet apart from each other.
- Shofars should be blown outdoors whenever possible.
- When it is not possible to be outdoors, place a surgical mask over the wide end of the shofar and set the building ventilation system set to “maximal fresh air without recirculation.” An alternative is to sound the shofar through an open window with the shofar blower inside the building facing out the window.
- One shofar should not be used by multiple people and shofars should not be passed from person to person to hold.
- Suggestions for Reducing Interpersonal Contact
- Consider offering several different meals at designated times to limit the number of attendees at each meal (e.g., community break the fast during or in community Sukkah).
- Ask families to bring their own meals or offer only self-served individually wrapped food and drink.
- Encourage families to limit holiday meals to household members.
- Do not encourage communal dancing unless social distancing can be maintained, and face coverings are worn.
- Consider alternatives ways to honor the traditions and intentions of Simchas Torah. Avoid hand holding, strenuous activity such as dancing in large groups in close spaces, passing items from person to person, and handing out treats. Safer practices include socially distanced group walk through building or neighborhood with designated Torah carriers, limited number of participants in socially distanced dancing, and prepackaged treat bags.
After Services
- Routine Cleaning and Disinfection
- Regularly clean and disinfect the location and ensure high risk areas used by many individuals or that are frequently touched are cleaned and disinfected more frequently.
- Cleaning and disinfection must occur at least after each service.
- Examples of priority areas for cleaning and disinfection include:
- High contact surfaces that are touched by many different people such as chairs, tables, light switches, handrails, and doorknobs/handles
- Restrooms
- First aid station / health office
- Restrooms
- Dining areas
- Shared equipment or items
- Routine cleaning, including tasks such as vacuuming of high traffic areas or dust- and wet-mopping or auto-scrubbing floors, should continue to occur on a periodic schedule as operational considerations allow, which may range from at least daily to up to 72 hours.
- Cleaning and Disinfection
- Cleaning removes germs, dirt and impurities from surfaces or objects. Disinfecting kills germs on surfaces or objects. Individuals do not need to wear respiratory protection while cleaning or disinfecting but should use personal protective equipment (e.g. gloves) as recommended on product labels.
- Step 1: Cleaning
- Always clean surfaces prior to use of disinfectants in order to reduce soil and remove germs.
- Step 2: Disinfection
- Use the DEC list of products registered in New York State identified as effective against COVID-19. If those products are unavailable, disinfect surfaces using an EPA- and DEC*- registered disinfectant labeled to be effective against rhinovirus and/or human coronavirus. If these commercial products are unavailable, it is also acceptable to use a fresh 2% chlorine bleach solution (approximately 1 tablespoon of bleach in 1 quart of water).
- Step 3: Disposal
- Place all used gloves and other disposable items in a bag that can be tied closed before disposing of them with other waste. Wash hands with soap and water for at least 20 seconds immediately after removing gloves or use an alcohol-based hand sanitizer if soap and water are not available.
Click here to download a PDF copy of this NYS Department of Health Guidance
High Holidays webinar recordings
The links to our High Holiday guidance can be found below:
- Reopening for Synagogues: Health and Security with Dr. Howard A. Zucker, New York State Health Commissioner (recording of September 3, 2020 webinar)
- Reopening for Synagogues: Health and Security Indoors and Outdoors (Community Security Initiative presentation updated with Dr. Zucker’s suggestions)
- Community Security Initiative/ADL | Keeping Your Online High Holiday Services Secure (recording of September 10, 2020 webinar)
- SCN | Video Conference Best Practices
Feel free to contact us at security.requests@jcrcny.org with any questions. Your Regional Security Manager will respond.
Best wishes for a happy, HEALTHY and safe New Year.
CDC | How to Select, Wear, and Clean Your Mask
Click here for the CDC Webpage.
CDC recommends that you wear masks in public settings around people who don’t live in your household and when you can’t stay 6 feet away from others. Masks help stop the spread of COVID-19 to others.
- Wear masks with two or more layers to stop the spread of COVID-19
- Wear the mask over your nose and mouth and secure it under your chin
- Masks should be worn by people two years and older
- Masks should NOT be worn by children younger than two, people who have trouble breathing, or people who cannot remove the mask without assistance
- Do NOT wear masks intended for healthcare workers, for example, N95 respirators
How to Select
When selecting a mask, there are many choices. Here are some do’s and don’ts.
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When selecting a mask, there are many choices. Here are some dos and don’ts. |
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 How to Wear |
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Do wear a mask that:
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How to Clean |
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Masks should be washed regularly. Always remove masks correctly and wash your hands after handling or touching a used mask.
For more information on this topic, including about gaiters, face shields, masks and children, wearing masks with glasses, mask wearing mistakes, and how to take off a mask, click the Learn More button below. |
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Contact Us |
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Email: EPIC@cdc.gov Centers for Disease Control and Prevention Questions? |
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